Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform, website, and services.

By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, and contact details
  • Account registration information
  • Communication preferences

Technical & Usage Data

  • IP address, device type, browser information
  • Log files, usage activity, and interaction data
  • Cookies and similar tracking technologies

Account & Integration Data

  • API connection data to third-party services or exchanges
  • Platform settings and configuration preferences

We do not collect or store exchange login passwords or private keys.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our platform
  • Create and manage user accounts
  • Deliver platform features, insights, and notifications
  • Respond to support requests and inquiries
  • Monitor performance, security, and system integrity
  • Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure platform functionality
  • Analyze usage and performance
  • Improve user experience

You can control or disable cookies through your browser settings. Some features may not function properly without cookies.

4. Data Sharing & Third Parties

We may share limited data with trusted third-party service providers who assist us with:

  • Hosting and infrastructure
  • Analytics and performance monitoring
  • Customer support and communication tools

All third parties are required to handle data securely and only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transmission
  • Secure storage systems
  • Access controls and monitoring

While no system is 100% secure, we continuously work to safeguard your information.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Meet legal, regulatory, or operational requirements

You may request deletion of your account and associated data, subject to applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@n6.ai